Good Morning Lee,
I just had Larry out to pump my very full tanks. I can’t express enough what a pleasure it is doing business with your company. Prompt, courteous, knowledgeable, professional... Everything a top notch operation should be. You guys are truly awesome! Thank you so much. Please keep me on a three year pump cycle. I will be telling everyone I know that has septic needs to use Kothrade. Thank you again.
Your loyal customer,
Cody (Elk River)
— Cody B. - Elk River
Thank you for a job well done. I appreciated the call and the feed back from the driver. His recommendation no doubt saved us from a problem would have occurred at a future date. It is a reminder to me what real quality service is about.
-Paul A. , Delano Mn
— Paul A - Delano
Just wanted to drop you a note and thank you for your prompt and courteous service. I called this morning seeking help for a backed up kitchen sink and laundry washer. The problem was taken care within a couple of hours. My wife has usually been the one home over the years when your services have been required. I very much appreciate the courtesy and professionalism always exhibited by your field personnel. Keep up the good work.
Lorrie let Joel know he was her “hero”. No clean clothes rectified, no dinner rectified, Joel is also my hero.
September 6, 2016
— Al P. - Orono
This company, Kothrade Sewer, Water & Excavating, is fantastic! Not only are they professional, efficient and right there when you need them, but as importantly, they took such care with our home. I am now "worry free", knowing that they will be there when I need them and find me the best and most cost efficient solution. I highly recommend the entire team--from the initial phone contact to the service men!
— Sandy and Rob N. - Corcoran
Thank you for your prompt & professional service on Tuesday, July 5th. I was at work at the time, but my spouse was very impressed with the service tech you sent to troubleshoot and repair our septic system, and I as well with the courteous and knowledgeable people on the other end of the phone. He took the time to do things I’m sure others would not have - like cleaning my filter. My wife is hard to impress, but you scored big, thanks again.
July 6, 2016
— Brad E. - Elk River
I was very worried about replacing my septic system- worried about the quality of the work, damage to my yard, everything. Everyone in the office and on the jobsite was patient, kind and willing to explain every step as the planning and then the work progressed. Thank you Kothrade!
— Pam H. -Greenfield
Glen & Pam,
Today, I had Larry from your company out to pump my septic tanks. The knowledge, politeness and over all service from Larry was top notch. I will pass it along to all I know in the same need and be sure they request Larry.
Due to me being a novice on septic systems, Larry was patient and answered all my questions with ease. I am a yellow belt now, knowing a little bit more about my system to at least speak knowledgeable!! Well, I might call Larry to help :).
You have a great employee. I hope to take a moment and appreciate his efforts for your company.
Lee, was great on the a appointment set questions up as well.
— Aric B. - Elk River
"Lee, thank you so much for your help today. I really appreciate it. Joel was a total rock star! Your company’s service is truly a paragon. You guys will definitely be doing my pumping as soon as road restrictions are lifted. (I have no idea when that will be, please feel free to contact me when you’re ready to pump). Thank you again for your impeccable service."
Cody B. - Elk River
— Cody B. - Elk River