24/7 Service
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Thank you for a job well done. I appreciated the call and the feed back from the driver. His recommendation no doubt saved us from a problem would have occurred at a  future date. It is a reminder to me what real quality service is about.

 

Thanks again, 

-Paul A. , Delano Mn

4/20/17

— Paul A - Delano

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Just wanted to drop you a note and thank you for your prompt and courteous service. I called this morning seeking help for a backed up kitchen sink and laundry washer. The problem was taken care  within a couple of hours. My wife has usually been the one home over the years when your services have been required. I very much appreciate the courtesy and professionalism always exhibited by your field personnel. Keep up the good work.

Lorrie let Joel know he was her “hero”.  No clean clothes rectified, no dinner rectified, Joel is also my hero.

 

September 6, 2016

— Al P. - Orono

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Thank you for your prompt & professional service on Tuesday, July 5th.  I was at work at the time, but my spouse was very impressed with the service tech you sent to troubleshoot and repair our septic system, and I as well with the courteous and knowledgeable people on the other end of the phone.  He took the time to do things I’m sure others would not have - like cleaning my filter.  My wife is hard to impress, but you scored big, thanks again.  

July 6, 2016

— Brad E. - Elk River

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Glen & Pam, 

Today, I had Larry from your company out to pump my septic tanks. The knowledge, politeness and over all service from Larry was top notch. I will pass it along to all I know in the same need and be sure they request Larry. 

Due to me being a novice on septic systems, Larry was patient and answered all my questions with ease. I am a yellow belt now, knowing a little bit more about my system to at least speak knowledgeable!! Well, I might call Larry to help :).

You have a great employee. I hope to take a moment and appreciate his efforts for your company.

Lee, was great on the a appointment set questions up as well.

 

— Aric B. - Elk River

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When I decided to hook on to city sewer and water last year, I had received a couple of bids from different companies and was about to sign a contract with one of them until my good friend recommended Kothrade Sewer, Water & Excavating. I am so glad they did! They met with me on my property and discussed options and concerns. I was going to have to remove a part of my landscaped flower garden until Kothrade proposed a non-intrusive option. The job was flawless and my yard was virtually untouched. Thank you Kothrade Sewer, Water & Excavating!

— Jim R. - Dayton